A cancellation and refund policy outlines rules about how customers can return and exchange products/services they purchased.

1. Order Cancellation

Customers can get refund when product can be returned or exchanged (like 30, 60, or 90 days past purchase date).

A full refund will be issued to the original payment method with no cancellation charges.

2. Return & Refund Policy

Eligibility for Return:      

Products are eligible for return within 7 to 14 days of delivery, depending on the product category. Items must be unused, in original packaging, and with all accessories/manuals included.

Refunds are not applicable to:

Perishable goods

Customized or made-to-order items

Clearance or final sale items

Refund Timeline:

Refunds will be processed within 7 business days after the returned product is received and inspected. Refunds will be credited to the original payment method.

3. Exchange Policy

Exchanges are allowed for defective or incorrect items only. No exchanges allowed for size or color variations unless specified.

4. Shipping Costs

If the return is due to a company error (damaged, defective, or incorrect item), shipping is free. For other returns, the customer bears the return shipping cost.